Terms of Service

Last Updated: January 11, 2026

1. Acceptance of Terms

By accessing or using OpenRoads ("Service"), operated by OpenRoads LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

OpenRoads is a platform that connects truckers with service providers including, but not limited to, mechanics, tire services, towing, parking yards, and other trucking-related businesses. We provide a directory and listing service and do not directly provide any trucking services ourselves.

3. User Accounts & Eligibility

You may browse the Service without creating an account. To access certain features (including creating an account, submitting a business listing, or purchasing a subscription), you must create an account.

If you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Be at least 18 years of age or the age of legal majority in your jurisdiction
  • Notify us immediately of any unauthorized use of your account

4. Business Listings

OpenRoads does not create business listings on behalf of businesses. Listings are created and managed by users who represent and warrant that they are authorized to do so.

If you list a business on OpenRoads, you represent and warrant that:

  • You are authorized to represent the business
  • All information provided is accurate and not misleading
  • Your business holds all required licenses and permits
  • You will keep your listing information current and accurate
  • You will not use the platform for fraudulent or illegal purposes

We reserve the right to remove or suspend any listing at our sole discretion, with or without notice, for any reason including suspected fraud or violation of these Terms.

5. Payment & Billing

Paid subscriptions are billed in advance on a monthly basis. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. You are responsible for providing accurate billing information and keeping your payment method current.

Prices are subject to change with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

6. Refund Policy

Refunds are limited to a maximum of one (1) month of subscription fees.Refund requests must be made within 30 days of the charge date.

  • Refunds beyond one month of fees are not available under any circumstances
  • Partial month refunds are not provided
  • Refunds are issued to the original payment method within 5-10 business days
  • Free trial periods do not qualify for refunds
  • Refunds will not be issued for accounts terminated due to Terms violations

To request a refund, contact us at david@openroads.ai.

7. Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, your subscription will remain active until the end of the current billing period. No prorated refunds are provided for unused portions of a billing period. Your listing will be removed from public view upon subscription expiration.

8. Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose
  • Post false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Interfere with the proper functioning of the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Collect user information without consent
  • Post spam or malicious content, or send unsolicited promotions to users (advertising should be limited to your own business listing unless the recipient has consented)

9. User Content

You retain ownership of content you submit ("User Content"). By posting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with the Service.

You are solely responsible for your User Content. We do not endorse or guarantee the accuracy of any User Content and reserve the right to remove content that violates these Terms.

10. Intellectual Property

The Service, including its design, features, and content (excluding User Content), is owned by OpenRoads LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Any information provided by businesses listed on the platform is accurate
  • The quality of services provided by listed businesses will meet your expectations
  • Any business listed is properly licensed, insured, or qualified

OpenRoads is a directory service only. We are not responsible for the actions, services, or conduct of any business or user on the platform. OpenRoads is not a party to any agreement, transaction, or dispute between users and service providers. You use the Service at your own risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPENROADS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

13. Indemnification

You agree to indemnify, defend, and hold harmless OpenRoads LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service, your User Content, or your violation of these Terms.

14. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership, disclaimers, indemnification, and limitations of liability.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Tampa, Florida.

Class Action Waiver: You agree to resolve disputes on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OpenRoads LLC regarding the Service and supersede all prior agreements and understandings.

20. Contact Us

If you have questions about these Terms, please contact us:

OpenRoads LLC

Email: david@openroads.ai

Phone: (813) 956-9577