Privacy Policy

Introduction

OpenRoads LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at openroads.ai ("Service").

Information We Collect

We collect information you provide directly:

• Account Information: Name, email address, phone number, password
• Business Listing Information: Business name, address, services offered, hours, pricing, photos
• Payment Information: Billing address, payment method details (processed securely by Stripe)
• Communications: Messages, reviews, and support inquiries

We automatically collect:

• Usage Data: Pages viewed, features used, time spent on the Service
• Device Information: Browser type, operating system, device identifiers
• Location Data: Approximate location based on IP address or GPS (with permission)
• Cookies: Session cookies and analytics cookies

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and send billing information
• Display your business listing to potential customers
• Send service-related communications and updates
• Respond to your inquiries and support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

Information Sharing

We may share your information with:

• Service Providers: Companies that help us operate the Service (hosting, analytics, payment processing)
• Public Display: Business listing information is publicly visible to users
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your account by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at david@openroads.ai.

Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may limit functionality.

Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

You may browse the Service without creating an account. Account registration (including submitting a business listing or purchasing a subscription) is intended for individuals 18 years of age or older.

If you believe we have collected personal information from a child under 13, please contact us at david@openroads.ai and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: